Returns & Exchanges

We want you to love your frames as much as we do, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn eyewear. If your style isn't a perfect fit, we'll help you find one that is or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, a prepaid shipping label will be generated; simply print it out and attach it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the frames are securely tucked inside their protective case.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.